AI Powered AR Agent

Stop Chasing Invoices. Let the Collections Agent Do It.

Quick Receivable's Collections Agent automates your entire dunning process inside Salesforce. Personalized emails, intelligent task assignment, payment promise tracking, and smart account prioritization, running 24/7 so your collectors focus on relationships, not reminders.

40%
Reduction in Days Sales Outstanding
3-4x
Increase in collector productivity
70%
Less time spent on manual follow-ups
4 Weeks
From deployment to first collection run
How It Works

Your Collections Workflow, Fully Automated

The Collections Agent runs inside your existing Salesforce org. No new logins, no middleware, no six-month rollout. It reads your AR data, executes your dunning strategy, and escalates exceptions to your team.

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01

Prioritize by Risk

The agent scores every open account by invoice age, payment history, broken promises, and outstanding disputes. Your collectors see a prioritized worklist the moment they log in, not a flat aging report they have to interpret themselves.

02

Execute Dunning Automatically

Based on your configured dunning sequences, the agent sends personalized emails, triggers automated calls, and assigns collector tasks at exactly the right interval. Customer segment, account age, and payment behavior all influence which sequence fires.

03

Track Promises and Escalate

When a customer commits to paying, the agent records it, sends a reminder before the due date, and alerts your collector immediately if the promise is broken. High-value overdue accounts escalate automatically before they become bad debt.

Core Capabilities

Everything Your AR Collections Process Needs, Built In

Every feature in the Collections Agent is purpose-built for B2B enterprise collections inside Salesforce. No add-ons, no separate platform, no data sync delays.

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Automated Dunning Emails

Send personalized payment reminders at configured intervals with embedded payment links. Real-time tracking of opens, clicks, and customer replies flows directly into the collector's activity timeline inside Salesforce.

Automated Dunning Calls

AI-powered outbound voice calls deliver natural, context-aware conversations. Calls are automatically recorded for compliance and quality review, and outcomes are logged against the account without any manual entry.

Automated Dunning Tasks

The agent assigns follow-up tasks to the right collector based on account priority, aging bucket, and current workload distribution. No more manually deciding who calls which account today.

Smart Account Prioritization

A composite scoring model weighs payment history, days beyond terms, broken promise count, dispute volume, and customer segment to surface the accounts most likely to pay if contacted today and most at risk if ignored.

Configurable Dunning Workflows

Design multi-step collection sequences by customer segment, invoice amount, industry vertical, or any Salesforce field. Set escalation triggers, skip conditions for disputed invoices, and pauses for accounts in negotiation, all without code.

Payment Promise Tracking

Capture verbal or written payment commitments automatically from call logs and email replies. Pre-payment reminders go out before the promised date, and broken promises trigger an immediate collector alert and workflow escalation.

Before vs. After

What AR Collections Looks Like With and Without Automation

Enterprise AR teams running manual collections processes spend more time on administrative follow-up than on accounts that actually need human attention. The Collections Agent flips that ratio.

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Without the Collections Agent
  • Average DSO sitting at 45 to 60 days with no automated escalation path
  • Collectors spending 3 to 4 hours a day writing and sending manual follow-up emails
  • Collection effectiveness rate of 35 to 40% because high-priority accounts get missed
  • 5 to 7 days before a new overdue invoice receives its first outreach
  • 25 to 30% of AR sitting in the past-due bucket at any given time
  • Payment promises tracked in spreadsheets, easy to miss and impossible to audit
With the Collections Agent
  • DSO reduced to the 28 to 35 day range through consistent, timely outreach
  • Manual follow-up time drops to 30 to 45 minutes per collector per day
  • Collection effectiveness rate improves to 65 to 75% with smart prioritization
  • First contact on new overdue invoices happens instantly, the same day
  • Past-due accounts drop to 12 to 15% of total AR
  • Every promise to pay is logged, reminded, and escalated automatically inside Salesforce
Business Impact

What the Collections Agent Delivers for Your Team

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34-40%

DSO Reduction

Faster, more consistent outreach gets invoices paid before they age into problem accounts.

3-4x

Collector Productivity

Each collector handles significantly more accounts when automation handles routine follow-up.

25-35%

Improved Collection Rate

Smart dunning sequences and prioritization drive better outcomes on every account type.

70%

Manual Time Saved

Your team spends that recovered time on complex disputes, high-value negotiation, and relationship management.

20-30%

Fewer Bad Debt Write-offs

Early escalation catches deteriorating accounts before they cross the point of no recovery.

60-90

Days to Payback

Most customers recover the subscription cost within the first quarter through DSO improvement alone.

Industry Applications

Collections Automation Built for Your Industry's Complexity

Generic collections software applies the same dunning sequence regardless of billing model, contract type, or customer relationship. Quick Receivable configures the Collections Agent around the specific AR patterns of your vertical.

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Equipment Rental

Handle on-rent invoice cycles, security deposit follow-up, damage claim disputes, and multi-depot billing with dunning sequences that respect the complexity of rental agreements rather than treating every invoice the same.

Explore Equipment Rental AR Automation

Construction

Manage collections across AIA progress billing milestones and retention releases. The agent pauses outreach on invoices tied to open lien waivers and escalates retention balances as project completion dates approach.

Explore Construction AR Automation

Manufacturing

Run collections across thousands of distributor accounts simultaneously. Separate dunning sequences for standard invoices, volume rebate true-ups, and deduction-related balances ensure the right message reaches the right contact.

Explore Manufacturing AR Automation

Wholesale Distribution

Automate routine follow-up on high-volume, lower-dollar accounts while keeping the personal touch for key distributors. Early payment discount reminders integrate into dunning sequences to accelerate cash without straining relationships.

Explore Wholesale & Distribution AR Automation

Project-Based Services

Track milestone billings, manage long payment cycles common in Oil and Gas and EPC, and automate retention follow-up across multi-year contracts without building manual tracking spreadsheets for each engagement.

Explore Project-Based AR Automation

Fortune 1000 Enterprise

Quick Receivable already processes 2.1 million invoices annually for Fortune 1000 companies. The Collections Agent is built to operate at this scale from day one with no re-architecture or performance tuning required.

Salesforce Native Advantage

Why Native Matters for Collections Automation

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No Integration Lag

Because the Collections Agent lives inside your Salesforce org, it reads invoice data, account records, and contact information in real time. There is no nightly sync, no API call delay, and no stale data driving your dunning decisions.

Your Team Already Knows the System

Collectors work in Salesforce today. Adding the Collections Agent means zero new logins, zero new training environment, and no adoption friction. The agent surfaces its outputs directly inside the Salesforce UI your team already uses.

Single Source of Truth

All dunning activity, call recordings, email replies, payment promises, and escalation history live in Salesforce alongside your customer records. Finance and operations share one view of AR status without reconciling data from multiple platforms.

Live in 4 Weeks, Not 4 Months

Competing AR platforms require 9 to 12 months to implement and $500,000 or more in consulting fees. Because Quick Receivable is 100% Salesforce-native, your Salesforce admin deploys it. You are running live collections within 4 weeks of starting.

FAQ

Collections Agent FAQs

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How does the Collections Agent decide which accounts to contact first?

The agent uses a composite scoring model that considers invoice aging, days beyond payment terms, payment history, broken promise count, open dispute volume, and customer segment. This produces a prioritized worklist so collectors address the accounts most likely to pay today and most at risk of becoming bad debt. You can customize the weighting to match your organization's collection policy.

Can we configure different dunning sequences for different customer segments?

Yes. You can build as many dunning sequences as your business requires and map them to any Salesforce field, customer tier, invoice amount, industry vertical, or payment history profile. You can also configure skip conditions so disputed invoices do not receive dunning outreach while a dispute is open.

What happens when a customer replies to a dunning email?

Customer replies are captured and logged automatically against the account in Salesforce. If the reply contains a payment promise, the agent records the commitment and schedules a pre-payment reminder. If the reply indicates a dispute, it can trigger the Dispute Management Agent workflow. Your collector is notified and the account is updated in real time.

Does the Collections Agent work with our existing ERP or billing system?

Quick Receivable is Salesforce-native, so it works with any ERP or billing system that sends invoice data into Salesforce. WillScot, for example, runs three daily SAP delta loads into Salesforce and the Collections Agent reads that data in real time. If your ERP pushes data to Salesforce today, the agent can act on it immediately without additional integration work.

How long does it take to go live with the Collections Agent?

Most Quick Receivable customers go live within 4 weeks. Because the platform is 100% Salesforce-native, your existing Salesforce administrator handles deployment with no external consultants required. This is how WillScot replaced their legacy GetPaid platform and went live in under 4 weeks with zero operational disruption.

Can the Collections Agent handle multi-currency AR?

Yes. Because Quick Receivable operates natively inside Salesforce, it inherits your org's multi-currency configuration. Dunning sequences can be set up to use currency-appropriate email templates and follow-up timing can be adjusted for regional payment norms.

Ready to Automate Your AR Collections?

See the Collections Agent running inside a real Salesforce org. Our team will walk you through a workflow tailored to your industry and invoice volume in under 30 minutes.

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Related Resources

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