Logistics Accounts Receivable Software

Work the customer, not the load

A carrier chasing individual freight bills will never catch up, because the volume regenerates every week. Ranking customers by exposure turns an impossible list into a manageable one, and it exposes the accounts that are quietly reducing every invoice.

• Priority score on every account to order the day's work
• Credit limit and total past-due balance shown together
• Aging balances grouped by 30, 60, 90, and 120+ days past due
• Named collector and shared sticky note carrying the context

To size the delay in cash terms first, the DSO calculator takes two minutes.

Accessorial and rate deductions recovered instead of absorbed

Detention billed at four hours and paid at two. A fuel surcharge calculated on a different index. A reweigh adjustment applied without notice. Individually these are small enough to ignore, and that is precisely why they accumulate into real money across a year of loads.

• Category, owner, resolver, and resolution code on every claim
• Days to identify and days to resolve measured per claim
• Collection reminders pause while a claim is genuinely open
• Reopen a closed claim without losing its history
• Open claims across every customer visible in one list

Where deductions run at volume, reason-code reporting is handled in AR deductions management software.

Paperwork requests answered without stalling the whole invoice

A large share of freight collections work is not collection at all. It is customers asking for a copy of something. Handled through personal mailboxes, those requests arrive twice, get answered once, and the invoice stays open through both.

• Requests grouped by category rather than by sender
• Documents uploaded to the account and searchable by question
• Filter by sender, subject, or category to find a thread quickly
• Ready-made templates from early reminder through final notice

Sorting the reply pile before the billing team opens it

At load-level invoice volume, the inbox is the bottleneck. A remittance advice, a detention query, and an automated out-of-office all look the same in an unread list, and the query is the one that costs money if it waits.

• Account, invoice number, payment status, and email type identified
• Promise-to-Pay records created from classified emails
• Follow-up tasks created based on the email category
• Short-pay queries routed into the claim queue

Reminder timing alongside that flow is configured in payment reminder software.

Shipper and broker credit checked before more capacity is committed

Freight credit decisions are made quickly and revisited rarely. A broker that pays in sixty days instead of thirty does not trigger a review, it just quietly doubles the exposure carried against that name.

• Applications capture business name, tax ID, legal entity type, and D&B number
• Every application links to its Credit Risk Scorecard
• Equifax data combined with payment timing, broken promises, and dispute rate
• Score history retained so deterioration shows before the next contract

Your team keeps the final decision under your own policy, with credit management in the same place collectors work.

Cash application when one remittance covers ninety loads

Freight payments arrive in batches, frequently through a third-party payment provider, with the detail supplied separately. Matching them by hand is where short-pays disappear, because a partially settled bill looks paid unless somebody checks the line.

• Split one payment across multiple freight bills
• Mark each match Applied or Partially Applied
• Cash Receipt Remittance Mapping records how the payment was divided
• Complete payment history retained per customer

That trail is what keeps month-end cash application defensible when auditors ask.