Quick Receivable's Cash Application Agent automates payment matching, remittance extraction, OCR on checks and documents, and ERP posting inside Salesforce. Your team stops manually applying cash and starts managing by exception, with matching accuracy rising to 95 to 98%.
Cash application is one of the most labor-intensive processes in B2B AR. The Cash Application Agent eliminates manual matching, manual data entry from remittance documents, and manual bank reconciliation, leaving your team to handle only the exceptions that genuinely require human review.
The agent monitors your payment email inbox, connects directly to your bank for real-time transaction retrieval, and accepts remittance files in any format: PDF, Excel, EDI, or portal submission. OCR extracts data from check images and remittance advice documents with 95% or better accuracy, eliminating manual entry entirely.
The AI matching engine applies payments to the correct invoices using invoice numbers, amounts, dates, customer payment history, and known deduction patterns. Standard matches process in under 30 seconds. The agent handles short payments, partial payments, and multi-invoice payments automatically based on your configured matching rules.
Matched payments post directly to your ERP or accounting system with a complete audit trail. Unmatched payments, short payments, and overpayments route to a structured exception queue where your team sees the payment context and suggested resolution, cutting exception handling time from 15 to 25 minutes down to 2 to 5 minutes.
An AI-powered matching engine that considers invoice numbers, amounts, payment dates, customer payment patterns, and historical matching decisions. Gets smarter over time as it learns your customers' specific remittance behaviors. Achieves 95 to 98% accuracy on straight-through processing.
Advanced optical character recognition extracts payment data from check images, remittance advice PDFs, and scanned documents with 95% or better accuracy. Eliminates manual keying of remittance data that typically consumes 5 to 8 minutes per document across your entire payment volume.
The agent monitors your payment email inbox continuously. When a customer sends a remittance file or payment confirmation, it extracts the payment details and invoice references automatically. No staff member needs to open, read, and manually log inbound remittance emails throughout the day.
Direct bank integration retrieves transaction data in real time so your cash application team starts each morning with the full prior day's payments already in the queue. Manual bank statement uploads are also supported for payment types or banking partners where direct connection is not available.
Short payments, overpayments, and unmatched items route to a structured exception queue with all available context: the payment amount, the remittance data, the customer's open invoice list, and suggested match options based on the AI engine's analysis. Exceptions that used to take 20 minutes to resolve typically take 2 to 5 minutes with full context available.
Automatically categorize and code short payments by deduction type: freight allowances, promotional deductions, co-op claims, pricing adjustments, or returns. Deduction coding integrates with the Dispute Management Agent so deduction-related disputes flow into the same resolution workflow as other dispute types.
Applied payments post directly to your ERP or accounting system with complete audit trails. No double entry, no batch upload delays, no reconciliation errors from manual posting. Your general ledger reflects cash application in real time, improving the accuracy of daily cash position reporting for treasury and finance leadership.
Track every dollar of unapplied cash with automatic matching suggestions, aging alerts, and resolution workflows. Unapplied cash that sits unresolved inflates your AR balance and distorts DSO calculations. The agent keeps unapplied cash at 1 to 3% of total payments versus the typical 8 to 12% in manual environments.
Payments apply in seconds rather than the minutes your team currently spends per transaction.
Your existing team handles significantly more payment volume without additional headcount.
Faster cash application means invoices clear sooner and your AR aging report reflects reality, not a backlog.
Time previously spent on manual data entry and remittance processing goes to exception resolution and analysis.
Better matching and automated suggestions keep your AR balance accurate and your DSO calculation clean.
Automated deduction coding reveals patterns in customer short payments, enabling targeted revenue recovery.
The Cash Application Agent integrates with any ERP that sends invoice data into Salesforce. WillScot, for example, runs three daily SAP delta loads and the agent processes payments against that live data. Other common integrations include Oracle, NetSuite, Microsoft Dynamics, and custom ERP configurations. The integration approach depends on how your ERP currently feeds data into Salesforce.
Multi-invoice payments are handled natively. The agent reads the remittance detail to identify which invoices the payment covers and applies the appropriate amount to each. When remittance detail is incomplete or absent, the matching engine uses amount, date, and payment history to suggest the most likely invoice allocation for your team to review and confirm in the exception queue.
Yes. When no remittance is provided, the AI matching engine uses the payment amount, customer payment history, and open invoice aging to suggest the most likely match. These go to the exception queue for a quick one-click confirmation rather than full manual matching. This covers the common scenario in manufacturing and distribution where larger customers pay lump sums without itemized remittance.
Because all agents share the same Salesforce data layer, when the Cash Application Agent applies a payment and clears an invoice, the Collections Agent immediately stops any scheduled dunning on that invoice. Payment application and collections outreach stay in sync in real time without any manual coordination between teams.
The agent accepts PDF remittance advice documents (processed via OCR), Excel and CSV remittance files, EDI 820 payment remittance files, and structured portal submissions from your customer self-service portal. For customers who provide remittance by email in any of these formats, the agent captures and processes the document automatically without staff intervention.
See the Cash Application Agent match and post a payment in a real Salesforce environment. Under 30 minutes, tailored to your current payment volume and remittance mix.